Casono is fully transparent about how your personal information is collected, used, and kept secure — everything is laid out clearly right here.
In brief: Casono never sells your personal data. Only the information necessary to provide our services is ever used.
This Privacy Policy applies to all services on the Casono (casono.click) website and mobile application. By registering on or using the Casono platform, you agree to this policy.
We believe you should be in control of your own data. That's why Casono is always upfront about what information is collected, why it's needed, how it's used, and how long it's kept. If you ever have questions, reach out via live chat or email — you'll get a straight answer.
In this policy, "data" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, payment details, and usage history.
Casono only collects information that is genuinely needed to provide its services. No unnecessary personal data is requested.
Registration & Account Information:
KYC Verification Information:
Payment Information:
Usage Data (Collected Automatically):
Casono collects information in three main ways:
Directly from you: Information submitted through registration forms, KYC submissions, support chat conversations, surveys, or feedback forms.
Automatically: Data is collected automatically while you use the platform through cookies, log files, and analytics tools. No action is required on your part.
From Third Parties: During payment processing, transaction confirmation data is received from bKash or Nagad. This is limited information used solely for payment verification — no personal data is involved. Additional checks may also be conducted against fraud prevention agency databases.
Casono never scrapes your information from social media and does not purchase data from third-party sources.
Casono uses your data only for the following purposes:
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting support.
Casono uses multiple layers of technology and processes to keep your data safe — not just on paper, but actively, every single day.
Cookies are small files stored in your browser. Casono uses cookies to improve your experience. There are several types of cookies:
You can block or delete cookies at any time through your browser settings. However, blocking essential cookies may cause issues with login and payments.
Every Casono member has several important rights over their own data. These can be exercised at any time — no barriers, no complications.
To exercise any of these rights, email us at support@casono.click or reach out via live chat. Most requests are processed within 7 business days.
Casono does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.
For any questions, requests, or complaints regarding our Privacy Policy:
Send your data deletion or access request by email. Once your identity is verified, it will be processed within 7 business days.
Your privacy is protected through a combination of technology, policy, and transparency.
Every piece of data you send and store on Casono is protected with AES-256 and SSL/TLS encryption — the same standard used by banks. Your payment details are never stored directly on Casono's servers.
Many websites sell user data to advertisers. Casono does not, and never will. Your data is used solely to provide Casono's services.
Viewing, correcting, or deleting your data, or opting out of marketing — it's all in your hands. A single email or live chat message is all it takes.
Instead of dense legal language, Casono spells everything out in plain terms. There are no hidden clauses — what you read is what applies.
If any significant changes are made to the Privacy Policy, you will be notified before they take effect. No changes are imposed without prior notice.
Data is not held beyond what is necessary. Unless legally required, all information is deleted within a defined period after account closure.
Registering on any online platform means placing a degree of trust in it — you're sharing your name, mobile number, and payment details. Casono takes that trust seriously and has put the strongest technical measures in place to protect it.
Awareness around online safety in Bangladesh is growing rapidly. People want to know — where is my phone number going, how is my payment information being stored? Casono believes these are completely reasonable questions, and answering them honestly is our responsibility.
Many users wonder whether their bKash or Nagad number is safe when making payments. The answer is yes. Casono processes transactions through a payment gateway — your mobile banking number is never stored in Casono's database. It is used only momentarily to confirm the transaction, then immediately discarded.
Many people assume KYC is a hassle — but it's actually there to protect you. Think of it this way: if someone tries to break into your account and make a withdrawal, KYC stops them because their identity won't match yours. Casono's KYC process is simple and one-time only — submit a photo of your National ID once, and all future withdrawals will go through without any friction.
Data protection isn't just a technical matter — it's a matter of culture. Everyone at Casono with access to member data is trained under a strict confidentiality policy. Every access is logged and regularly audited. Anyone who views your data without authorization will face disciplinary action.
Protect yourself from fraud — if anyone claiming to be from Casono contacts you by phone or message asking for your password, OTP, or card number, it is a scam. Casono will never ask for this information. If this happens, report it to us immediately via Live Chat.
All personal and financial data at Casono is protected with AES-256 encryption. Your data is never sold to any third party. For related documents, Terms & Conditions Read.
Register with Casono and enjoy betting in a secure environment. If you have any privacy questions, just ask us via live chat.